Grievance Policy

A complaint about Arya Edit can be addressed to the designated Grievance Officer for ARYA IMPEX, MD SABBIR & Saleem.

Complaint channels

Use grievance@aryaedit.link, telephone [+91 7428894044](tel:+917428894044), or send correspondence marked “Grievance — Arya Edit” to the registered office. The grievance mailbox is proposed and its delivery has not been verified.

  • Shop name: Arya Edit
  • Operating business: ARYA IMPEX
  • Email: desk@aryaedit.link
  • Phone: +91 7428894044
  • Address: FIRST FLOOR, WZ-186 A, Budhela Village, Vikaspuri Road, West Delhi, New Delhi DL 110018
  • GSTIN: 07ACFFA0323B2Z8
  • Grievance Officer: MD SABBIR & Saleem
  • Grievance email: grievance@aryaedit.link

Make the issue identifiable

Describe the product or order concerned, the relevant dates and what remains unresolved. Include an order number when available, a reply address and any earlier customer-care correspondence. State the outcome you are seeking.

For a damaged or incorrect garment, relevant photos of the item and label can support review. Avoid sending unrelated identity documents, full bank statements, passwords or payment PINs.

How review is recorded

The business needs to confirm its acknowledgement process, responsible handling arrangements and applicable response deadlines before launch. This draft does not promise a resolution time or predetermine a refund outcome.

For payment complaints, a transaction reference alone is not proof of bank receipt. Refund approval, payment reconciliation and dispatch remain separate decisions.

Other questions and privacy

General product questions belong with Contact Us. The Privacy Policy explains how enquiry and complaint information is used. Internal complaint handling does not restrict any rights available under applicable law; the business must verify the final procedure before trading.